Security
Last updated: November 5, 2025
Our Commitment to Security
At Totalball, we take the security of your data seriously. We implement industry-standard security measures to protect your information and ensure the safety of our platform.
Data Protection
We protect your data through multiple layers of security:
- Encryption: All data is encrypted in transit and at rest
- Secure Infrastructure: We use enterprise-grade hosting and security services
- Access Controls: Strict access controls and authentication measures
- Regular Backups: Automated backups to ensure data availability
Platform Security
Our platform is built with security in mind:
- Secure Authentication: Multi-factor authentication and secure login processes
- Role-Based Access: Users only have access to data they need
- Regular Updates: We regularly update our systems and dependencies
- Monitoring: Continuous monitoring for security threats and anomalies
Compliance
We are committed to maintaining compliance with relevant security standards and regulations:
- Data Privacy: Compliance with applicable privacy laws and regulations
- Youth Safety: Special protections for youth sports data and communications
- Industry Standards: Following best practices for sports technology platforms
Reporting Security Issues
If you discover a security vulnerability or have concerns about our security practices, please report it to us immediately:
Email: security@totalballapp.com
Response Time: We will respond to security reports within 24 hours
Your Role in Security
Security is a shared responsibility. Here's how you can help keep your account secure:
- Use strong, unique passwords
- Enable two-factor authentication when available
- Keep your contact information up to date
- Report suspicious activity immediately
- Log out of shared or public computers
Contact Us
If you have any questions about our security practices, please contact us at:
Email: security@totalballapp.com